Are you looking for information on the right of withdrawal for digital content? If so, you’ve come to the right place. As a consumer, it’s important to understand your rights when it comes to buying digital products online.
When purchasing digital products such as e-books, music, software, or videos, you have the right to withdraw from the contract. However, this right expires under certain conditions. First, if the entrepreneur has already begun the execution of the contract, for example, if the download or streaming process has started. Second, if the consumer has given express consent for the execution to begin. And third, if the consumer has confirmed their knowledge that they will lose their right of withdrawal once the execution begins.
It’s important to note that this right of withdrawal only applies to digital content that is not stored on a physical data carrier. For example, if you purchase a physical DVD, you do not have the right of withdrawal once the packaging has been opened.
One of the key things to keep in mind is that once the download or streaming process has begun, the consumer loses their right of withdrawal. Therefore, it’s important to be certain that you want to purchase the product before starting the download or streaming process.
Furthermore, the consumer must have given express consent for the execution to begin. This means that they must have actively agreed to begin the download or streaming process. Simply clicking a button or link without understanding the implications does not count as express consent.
Lastly, the consumer must confirm their knowledge that they will lose their right of withdrawal once the execution begins. This confirmation can be in the form of a checkbox or a verbal statement.
In summary, as a consumer, you have the right of withdrawal for digital content such as e-books, music, software, or videos, but this right expires when (a) the entrepreneur has started the execution of the contract, i.e. the download or streaming process has been started, (b) the consumer has expressly consented to the execution, and (c) he has confirmed his knowledge that he loses his right of withdrawal upon execution. It’s important to understand these conditions and make informed decisions when purchasing digital products online.
Under special conditions, you can make use of our 30-days Refund Option. Click here to learn more…